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At JSM Farms, we’re dedicated to providing high quality, naturally raised meats from our Spanish and Spanish cross goats, offering you flavorful cuts free of hormones and antibiotics. Our commitment to sustainable farming practices and careful livestock husbandry ensures you get the best quality, ethically raised products with every order.  Our meat kids are shipped by us, directly from our farm, to a USDA-inspected locker just 6 miles away.  This short period of time from shipping to processing causes very minimal stress on the animals, ensuring delicious, tender meat.

Whether you're looking to learn more about our products, have questions, or want to place an order, we’re here to help. Feel free to reach out—we’d love to connect with you!

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Shipping System

General Shipping Info

We ship our products in insulated boxes with either dry ice, gel packs, or a combination of both to ensure the meat remains frozen during transit. Each package is vacuum sealed to maintain quality. We ship FedEx ground for delivery the next day, second day, or third day depending on your shipping zone.

As soon as your order is shipped you will receive an email confirming shipment. That email will have tracking information so you can track your delicious meat as it is headed your way.

Shipping Schedule

Orders must be received by 12 noon on the Monday before shipping day or it will be shipped on the next available shipping date. We almost always ship on Tuesdays to make sure your order arrives the same week in great condition. Depending on your shipping zone your order will arrive from one to three days after we shipped it.

Shipping Zones

We are centrally located in the US, and currently ship to almost all areas of the contiguous 48 states. The areas we ship to are divided into three zones, with the zone number usually coinciding with how many days it will take to receive your order after shipping. We do not ship to zone 4 (highlighted in green below), Alaska, Hawaii, or outside the US.

Rates

We try to keep shipping rates as low as possible by offering a flat $25 rate on all orders as well as free shipping for orders over $350.

We do not offer shipping to zone 4, Alaska, Hawaii, or outside the US.

Policies and Procedures

Ordering Deadlines

All orders must be placed by 12 PM on the Monday prior to shipping day. This allows us time to make sure we have everything (packaging, dry ice, gel packs, etc) ready for shipping day, and to place our shipping orders to the carrier for the following day. To ensure your meat is received in great condition, all of our orders are hand packed on shipping day within a few hours of being picked up by the carrier. We ship almost all orders on Tuesdays, occasionally Wednesdays, by FedEx ground unless another carrier must be used.

Return/Refund/Cancellation Policy

Due to the nature of the products we do not offer returns, refunds, or cancellations. If there is an issue with an order, or a product upon receipt, contact us immediately and we will do our best to work with you to resolve it.

Our top priority is your satisfaction with the entire experience with us, from choosing your products on our website to taking the last bite from your plate. If there is a problem anywhere in the process we will do our best to make it right with you. We cannot, however, be responsible for issues that are out of our control. These may be caused by, but not limited to:

-Shipping delays due to weather

-Issues with carrier logistics

-Incorrect shipping addresses

-Packages being lost or stolon after delivery

Food Safety

All of the meat we sell has been processed under USDA inspection to ensure the highest level of qualilty. Once received we recommend storing and cooking your meat according to USDA guidelines. Your meat will arrive frozen or partially thawed. If you do not choose to use it at that time, you may refreeze it to eat later. If you are concerned at all about the condition of your meat when it is received, please contact us immediately.

Out Of Stock Items

We work hard to keep the website updated on items that are in stock. However, if we make a mistake and an item is out of stock after you’ve placed and paid for an order, we will contact you and either offer a substitution or refund you for that item.

Payment Policy

All orders must be paid in full before they are shipped or picked up at the locker. At the time your order is placed you will pay using your preferred method, however, we do not process your card or receive your payment until the order has shipped. If there is a problem receiving your payment we will contact you.

Local Pick Up

We offer local pickup from the Hamburg Locker during their normal business hours. If you prefer to pick up your order, choose the local pickup option at checkout. We will notify you when your order is ready for collection at the Hamburg Locker. At pick up time, your meat will be frozen and cardboard boxes will be available in which to carry your meat, but it is your responsibility to bring coolers, ice, etc to keep your meat in good condition during transport. Contact the locker prior to pick up to make sure they will be open when you arrive.